Shipping Policy
đźšš Shipping Policy
HoloMemory™ Official Store
🆓 Free Shipping Worldwide
At HoloMemory™, we are committed to providing great value and heartfelt service. That’s why we offer free worldwide shipping from our partner warehouses located in Asia (China) and the USA, depending on your region.
🌍 International Shipping
We proudly offer international delivery to over 200 countries. In rare cases where delivery to your country is unavailable, our support team will contact you directly to arrange an alternative solution.
📦 Lost or Missing Packages
HoloMemory™ (www.holomemory.shop) is not liable for incorrect shipping addresses provided during checkout. Please double-check your billing and shipping details before placing your order. If an order is lost due to our carrier’s fault, we will gladly reship your item at no additional cost.
đź’° Customs & Import Duties
HoloMemory™ is not responsible for any customs fees or import taxes that may be applied once your package arrives in your country. These charges are determined by your local customs office. By purchasing from us, you acknowledge that such fees are the buyer’s responsibility.
⏱️ Estimated Shipping Times
Shipping times may vary depending on location. Typical estimated delivery times are:
| Location | Estimated Delivery Time |
|---|---|
| United States | 8–15 Business Days |
| Canada, Europe | 8–15 Business Days |
| UK, Australia, New Zealand | 8–15 Business Days |
| Central & South America | 10–20 Business Days |
| Asia | 8–15 Business Days |
- Max delivery time: 30 business days
- Processing time: 2–5 business days
- Note: Shipping times exclude customs clearance delays.
🔍 Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. If your tracking information hasn’t updated after 5 business days, please contact us at info@holomemory.shop and our team will assist you.
📦 Multiple Package Shipments
For logistical reasons, items from the same order may occasionally be shipped separately — even if combined shipping was selected. You will receive a tracking number for each package.
đź’¬ Need Help?
If you have any questions or concerns about your order or delivery, our support team is always here to help.
đź“© Email: info@holomemory.shop
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